KAVACA
SMART CUT

To activate the trial period: 1. Go to the BUY CREDITS section on the homepage. 2. Click the big pink TRIAL button. 3. Click OK. You will receive an email with the activation codes to the email address you registered. 4. Enter the Package ID and Activation Code in the Profile menu of the software.

To get started with KAVACA Smart Cut, download the software from our official website. Install it on your computer, register an account, and activate the trial period to explore its features.

If payments fail via the ‘Debit or Credit card’ method by the Revolut payment system, try using PayPal, where you can also use a bank card for payment in addition to a PayPal account. We can also create an invoice for you to pay via bank card, ApplePay, or GooglePay. To proceed, please provide your billing information to our support team at support@nanoshine-group.com.

Auto Layout credits are only for the AI Auto Layout feature and do not grant access to the cutting database. To cut film, you need to purchase Cutting Credits. Here’s a brief explanation: - Cutting credits: Grant access to the database and enable film cutting. - Auto Layout credits: Allow use only for the AI Auto Layout feature.

After a successful purchase, activation codes are sent to the registered email address. Please activate these codes in the Profile menu of the software. Follow the instructions in the received email. The activation method is the same as for activating the trial period.

The AI Auto Layout feature uses advanced AI algorithms and cloud server power to optimize film usage by arranging cut patterns in a way that minimizes material waste. This feature ensures you get the most out of your film, saving you both time and money. With AI Auto Layout, you can save up to 20% more film compared to manual pattern arrangement on the canvas. Learn more about AI Auto Layout in the PDF or video instructions in the SOFTWARE GUIDE section or on our official website on the Smart Cut page.

To fully understand and utilize the features and tools of KAVACA Smart Cut, please refer to our comprehensive PDF and video instructions. These resources are available in the SOFTWARE GUIDE section within the software or on our official website on the Smart Cut page. These guides will provide detailed explanations and demonstrations to help you get the most out of the software.

The AI Auto Layout feature requires significant computational resources from our cloud servers, which incurs additional costs. Therefore, this feature is not included for free with monthly or annual unlimited cutting area subscriptions. However, this feature is included a limited number of times for free with the 50 or 100 square meters cutting area packages.

Yes, of course. If you need to edit the pattern, you can use the pattern editing mode and various tools such as the Add Anchor tool, Edge Expansion tool, and others. For more detailed information, please watch the video manual from 9:15 to 12:30 in the Software Guide section on the homepage.

KAVACA Smart Cut software does not support working on multiple devices simultaneously for a single account due to database security. In order to change the device, you need to link your account to the new one. Please contact our support team at support@nanoshine-group.com each time you need to switch devices.

Exporting patterns from the software is not supported to ensure data integrity and security.

Yes, you can import your own patterns into KAVACA Smart Cut in PLT format by using the ‘Import custom PLT file’ feature. To do this, find the Import PLT file option on the toolbar on the left side.

Credits for 50 or 100 square meters can be used within 365 days from the activation date.

Login restrictions typically occur due to: - Unauthorized Computer: The computer you are using is not authorized for your account. Please log in on a previously authorized computer or contact support. - Network Change: Changes in your internet connection method (e.g., switching from Wi-Fi to LAN) can trigger restrictions. Please reconnect using the previous method or contact support. - Third-party USB Devices: Remove any additional USB devices (e.g., camera, scanner) and try logging in again. Please contact our support team at support@nanoshine-group.com

Auto Layout credits are only for the AI Auto Layout feature and do not grant access to the cutting database. To cut film, you need to purchase Cutting Credits. Here’s a brief explanation: - Cutting credits: Grant access to the database and enable film cutting. - Auto Layout credits: Allow use only for the AI Auto Layout feature.

If you cannot find the required patterns, contact our support team with the exact model and modification of the vehicle or motorcycle. Include photos from all four sides. We will try to expedite the creation of the necessary patterns.

In order to be able to link your new device to your account, please perform a trial login on your new device so that the ID number of your computer can be displayed on the system. After the trial login, please contact our support team at support@nanoshine-group.com, and we will link your device to your account.

Since the internal web service of the software is not displaying, it means the Visual Studio visual drivers are not installed on your computer. Please follow the steps below to install the necessary drivers: 1. Download the Visual Studio Drivers: • Click on the link to Dropbox or Google Drive to download the Visual Studio driver package. 2. Unzip the Archive File: • Unzip the Visual-C-All-in-One archive file. 3. Install the Drivers: • Open the folder containing the unzipped files. • Right-click on the install_all.bat file and select “Run as administrator.” • Follow the on-screen instructions to install the drivers. 4. Restart Your Computer: • After the installation is complete, restart your computer. This should resolve the issue and allow the Home page to display correctly.

Yes, you can save a pattern! Saved patterns will be stored in the “My Patterns” section. To save a pattern, click the “Save” button located on the top toolbar. For more detailed instructions, please refer to the SOFTWARE GUIDE section within the software or visit our official website on the KAVACA Smart Cut page.

Yes, KAVACA Smart Cut can be used on Mac computers using Parallels to run Windows. Please follow our detailed installation instructions for Mac users: 1. Install Parallels and Windows: · Download and install Parallels on your Mac. · Complete the installation of Windows within Parallels. 2. Download KAVACA Smart Cut: · Visit our official website at KAVACA Smart Cut and download the software. 3. Install Visual Studio Drivers: · For the correct operation of our software, you need to install the Visual Studio driver package for Windows. Download it from our cloud storage on Dropbox or Google Drive. 4. Installation Steps: · Launch Parallels. · Unzip the Visual-C-All-in-One archive file, open the folder, right-click on the install_all.bat file, and select "Run as administrator" to install the drivers. · In the Parallels window, restart Windows. · Unzip the KAVACA Smart Cut archive file, run the setup file, and complete the software installation. · Launch KAVACA Smart Cut, register yourself, obtain the trial activation codes in the BUY CREDITS section, and activate them. Enjoy using KAVACA Smart Cut.

If your plotter is not on the supported list, please first ensure it is connected via USB cable and check if it appears in the software. Some plotters are automatically recognized. If your plotter still does not appear, please contact our support team with details about your plotter model. In some cases, we can make adjustments to support additional plotters.

Ensure your plotter is connected via a USB cable. The software supports connections exclusively through USB. If the plotter is still not recognized: - Restart both the plotter and the software. - Ensure the plotter’s drivers are installed correctly. - Check the USB cable and port for any issues. - Contact our support team at support@nanoshine-group.com

If you encounter issues with cutting patterns, check the following: · Verify the plotter’s language (Command) settings HP-GL/GP-GL and make sure your plotter is set to HP-GL or Auto Command mode. · Check your plotter settings, including the step size. For example, set the step size to 0.100 instead of 0.025. Restart both the plotter and the software.